Our Values
Prosperosa's Core Values
Empowerment
At Prosperosa, we believe in supporting individuals to become stronger and more confident in themselves. We walk beside you, helping you take charge of your own life in a responsible and self-directed way. Our goal is to help you feel capable and important, especially when it comes to making decisions for yourself. We provide both guidance and expert help, so you can overcome any feelings of helplessness. We want you to realise and use the strengths you already have.
Together, we'll build a strong foundation for your success. We're especially skilled at supporting people dealing with mental health issues and intellectual disabilities. We handle each challenge with understanding, knowledge, and care tailored just for you, making sure your well-being always comes first.
Unity
Even though we might seem different, deep down, we all want the same things. We want to feel like we belong and that we have people who care about us. Prosperosa is here to be a strong support for you as you work towards feeling better. We'll celebrate every success with you along the way. Our main goal is to help you become stronger and more capable of handling whatever life throws at you.
Security
At Prosperosa, we're a safe place for mental health support. We believe that nobody should feel alone in their struggles. Even though everyone's journey is different, you don't have to go through it alone. We promise to listen to you, learn from you, and support you every step of the way. Our goal is to help you grow and heal on your journey to well-being.
Our Services
Community Access support
We are thrilled to be a part of the NDIS community with Prosperosa Community Access! Our commitment to delivering top-notch care and assistance is unwavering, and we are dedicated to helping you achieve your goals. At Prosperosa, we believe in building strong relationships between our support staff and clients, and we take pride in offering personalised support that is tailored to your unique preferences. Our clients love the diverse range of activities we offer, from fishing and camping to shopping and movie trips. We are passionate about fostering community and social connections, and we can't wait to help you thrive!
Group Services
At Prosperosa, we provide Group Support initiatives that prioritise community building and personal development. Our activities are thoughtfully designed to help individuals acquire essential life skills, while also creating opportunities to connect with others who share similar aspirations. Whether it's cooking classes, sewing, excursions, art and craft or fitness sessions, our group endeavors are more than just learning experiences – they're opportunities to form meaningful relationships and celebrate progress. Join us today to experience the benefits of connection and well-being!
Assistance with Daily Life:
Comprehensive Daily Life Assistance: Nurturing Independence with Genuine Care
At Prosperosa, we're all about making your daily life easier and more enjoyable, right in the comfort of your own home. Our team is here to cater to your every need, ensuring you feel comfortable and independent every step of the way. Whether it's helping with personal care or planning delicious meals, we've got you covered. And when it comes to medical appointments or remembering your medications, consider it done. Let's team up and make your life not just easier, but more fulfilling and caring too.
Supported Independent Living
At Prosperosa, our unwavering commitment is to elevate the lives of men and women grappling with both mental health struggles and intellectual disabilities. We view each individual's journey as an opportunity for growth, empowerment, and the realisation of their fullest potential.
We extend our helping hand through Supported Independent Living (SIL), a dedicated service tailored to your unique needs and to matching you with the right team and housemates. Whether it's in the comfort of your own home or within a nurturing space we provide, our goal is to create an environment where you can flourish.
Within your chosen living space, our caring staff step in, offering assistance, gentle prompts, and the right level of supervision required to empower you in mastering daily life tasks. Our aim is simple: to enable you to embrace an independent lifestyle while honing essential skills that foster self-reliance.
Consumer Feedback
Our most recent successful audit provided the following statements
• The carers are generally pretty good.
• They help me cook, clean and everything.
• They are 1,000%. They are the most professional team I have ever come across.
• They keep in touch and always keep me in the loop.
• They are always reliable, they always come when they say they come.
• They take all the information I give them and apply it.
• I am a very isolated person, but I can just go and have a coffee with them.
• They are the most caring and gentle people I have ever come across.
• I would recommend them to anyone.
• They are wonderful. The support workers are lovely, the best I have ever had.
• They are very respectful, and don’t come into my room if I don’t ask them.
• I love the bar-b-ques. I really look forward to going to them. We have plenty of shade
