Our Values
Prosperosa's Core Values
Empowerment
At Prosperosa, our core mission is to walk alongside individuals, advocating for their interests in a responsible and self-directed manner. We are committed to nurturing the journey of self-strengthening and cultivating confidence, particularly in the realm of self-governance. Our commitment to empowerment encompasses both the process of self-empowerment and the expert assistance we provide, enabling individuals to transcend feelings of helplessness and insignificance. We empower you to recognise and harness your innate resources.
Unity
The bonds that unite humanity run deeper than the divisions that set us apart. Our shared yearning for communal support binds us together. Prosperosa stands as your steadfast companion on the voyage to well-being, commemorating your triumphs along the way. We are purposeful in our endeavour to fortify your resilience, unearth your inner reservoirs of strength, and cultivate the skills essential for adeptly navigating life's unexpected challenges.
Security
Within the realm of mental health support, Prosperosa stands as an unwavering sanctuary of acceptance. Our unwavering conviction rests upon the belief that no individual should ever endure the isolation of solitude. While each of us embarks on a unique life journey, this path need not be a solitary one. We pledge to provide a haven for sharing, attentive listening, continuous learning, and mutual support. Our aspiration is to evolve into an organisation that propels you towards flourishing in your personal odyssey of recovery.
Our Services
Community Access support
Our NDIS Registration and Support Approach
We proudly hold NDIS registration, signifying our commitment to delivering quality care and assistance to you.
Our purpose revolves around assisting you with your NDIS Plan. We are dedicated to walking alongside you and providing the support necessary to strive towards accomplishing your goals.
At Prosperosa, our support staff opt not to don uniforms during their assistance. Instead, we focus on cultivating a strong compatibility between you and your support worker, ensuring a harmonious personality match.
Flexibility is at the heart of our approach. We take joy in tailoring our support methods to your unique preferences, offering you a personalized experience that suits your needs.
Our participants relish a diverse range of activities, from fishing, camping, and beach outings to simple pleasures like shopping, coffee outings, and movie trips.
Community and social connections are deeply cherished at Prosperosa. We actively organize and facilitate social groups, selecting activities based on the preferences of group members.
Among our cherished traditions are regular BBQ gatherings featuring sports games, and the eagerly anticipated camping trips. For skill enhancement, we provide life skills classes such as cooking and basic sewing.
During inclement weather, our hub becomes a haven. Here, you can enjoy a coffee, enhance your computer skills, or tap into your inner child by engaging in arcade games.
Group Services
Fostering Community through Group Support: Embrace Connection and Growth
At Prosperosa, we're not just about individual journeys; we believe in the power of forging meaningful connections within a community that cares. Our Group Support initiatives are meticulously designed to nurture social bonds, offer essential life skills, and open avenues of upskilling, all in the company of peers who share similar aspirations.
Social and Skillful:
Our commitment to community integration takes form through a rich tapestry of group activities. Imagine engaging in vibrant cooking classes where culinary passions come to life, or exploring the world of creativity in our sewing sessions. These group endeavors are more than just learning experiences – they're platforms for forging friendships and celebrating growth.
Elevating Well-being:
Embracing holistic well-being, we're proud to feature certified personal trainers who lead invigorating group fitness sessions. It's more than just exercise; it's a collective journey towards enhanced vitality and confidence.
Thrilling Events:
Our calendar is a testament to our dedication to joyous living. The Prosperosa bowling tournament brings friendly competition and laughter, while our music, art, and craft groups inspire creativity and self-expression. For moments of relaxation and entertainment, we offer movie days, social outings, and even disco nights at our expansive hub.
Unmatched Accessibility:
Accessibility is paramount. Our massive hub is conveniently accessible by train, ensuring you're never too far from the heart of our community. For added ease, our supportive team can also arrange transportation, picking you up to ensure you never miss a chance to connect and thrive.
Together, We Flourish:
Prosperosa's Group Support isn't just about activities – it's about kindred spirits coming together to uplift one another. It's about creating memories, gaining skills, and embracing a sense of belonging that permeates every gathering. Through shared experiences, shared growth, and shared smiles, we're building a community that thrives.
Join us as we embark on a journey of camaraderie, empowerment, and endless possibilities. At Prosperosa, you're not just a participant; you're an integral part of a community that celebrates each step forward, together.
Support Coordination
Support Coordination:
Unlocking Your NDIS Potential
Our proficient and dedicated team is here to guide you through the intricacies of your NDIS plan and budget, ensuring that you extract maximum value and make the most of your plan's benefits. We provide expert assistance in setting up the NDIS portal, offering comprehensive guidance on expenditure tracking. Moreover, we empower you with the knowledge to effectively navigate your plan.
Navigating the NDIS journey becomes seamless with our support. We connect you with the most fitting service providers, individuals who will be your steadfast partners in achieving your NDIS goals. We are committed to aiding you in comprehending service agreements, facilitating communication with the NDIS, and managing your NDIS-funded supports. Additionally, we assist in facilitating connections with community-based resources.
Monitoring your NDIS funding throughout your plan's duration is our priority. We offer clarity on your progress, ensuring you remain on track towards your aspirations. As your plan unfolds, we are by your side, assisting you in preparing for your next planning meeting with precise and insightful information.
Assistance with Daily Life:
Comprehensive Daily Life Assistance: Nurturing Independence with Genuine Care
Here at Prosperosa, our skilled and compassionate team specialises in providing holistic support for your daily life needs, both within the familiar surroundings of your home and in the realm of personal care. With a deep understanding of your unique requirements and preferences, we meticulously pair them with our qualified and seasoned staff, creating an effortless synergy that empowers you to thrive independently.
Our commitment extends beyond mere assistance – it's a dedicated partnership focused on propelling you towards greater self-sufficiency and success in your quest for independent living. With each step, our experienced professionals stand beside you, fostering an environment of encouragement and empowerment.
Rest assured, no task is too challenging for our team. From the personal care that ensures your comfort, to the meticulous cleaning that transforms your surroundings, and the culinary experience of our team that brings joy to your meals – we cater to every facet of your daily needs. Our dedicated staff menu and grocery planning with you to ensure that your dietary preferences are not just met, but celebrated.
Moreover, our support transcends the ordinary. We seamlessly coordinate medical appointments, offering the reassurance of reliable assistance throughout the process. Our medication prompting support assures your well-being, allowing you to focus on what truly matters.
At Prosperosa, we understand that daily life should be a tapestry of comfort, empowerment, and genuine care. Let us be your partner in crafting a life that's not only well-supported, but exceptionally lived.
Supported Independent Living
Compassionate SIL Support: Nurturing Lives Amid Challenges
At Prosperosa, our unwavering commitment is to elevate the lives of men and women grappling with both mental health struggles and intellectual disabilities. We view each individual's journey as an opportunity for growth, empowerment, and the realisation of their fullest potential.
We extend our helping hand through Supported Independent Living (SIL), a dedicated service tailored to your unique needs and to matching you with the right team and housemates. At the heart of our ethos lies a deep-rooted passion to witness your aspirations come to life. Whether it's in the comfort of your own home or within a nurturing space we provide, our goal is to create an environment where you can flourish.
Our support goes beyond the surface – we're here to guide you through the intricate process of applying for housing, ensuring your independence and comfort are paramount. Prosperosa's experienced team is your steadfast partner, helping you navigate the path to securing suitable accommodations.
Within your chosen living space, our caring staff step in, offering assistance, gentle prompts, and the right level of supervision required to empower you in mastering daily life tasks. Our aim is simple: to enable you to embrace an independent lifestyle while honing essential skills that foster self-reliance.
Our proficiency shines when it comes to providing support to those contending with mental health complexities and intellectual disabilities. We approach each challenge with empathy, expertise, and a personalised touch, ensuring your well-being is at the forefront of our care.
At Prosperosa, we don't just provide support; we want to ignite your transformative journey, allowing you to navigate life's intricacies with confidence and grace. Your well-being and growth are our shared goals, and together, we'll weave a tapestry of resilience and accomplishment.
Consumer Feedback
Our most recent successful audit provided the following statements
• The carers are generally pretty good.
• They help me cook, clean and everything.
• They are 1,000%. They are the most professional team I have ever come across.
• They keep in touch and always keep me in the loop.
• They are always reliable, they always come when they say they come.
• They take all the information I give them and apply it.
• I am a very isolated person, but I can just go and have a coffee with them.
• They are the most caring and gentle people I have ever come across.
• I would recommend them to anyone.
• They are wonderful. The support workers are lovely, the best I have ever had.
• They are very respectful, and don’t come into my room if I don’t ask them.
• I love the bar-b-ques. I really look forward to going to them. We have plenty of shade
